Pindah Basa — Full Tour (Buyer's Guide)

One system to run your business. Built for owners, managers, and teams who want clarity — not another pile of spreadsheets.


Product	Pindah Basa — full ERP platform
Publisher	Pindah Private Limited
Try it	basa.pindah.org
Company	pindah.org
Contact	admin@pindah.org

When your operations outgrow the systems that built them.

1. What you are buying (in plain English)

Pindah Basa is business software that connects stock, money, people, and industry work in one login.

Today many organisations run like this:

Without Pindah Basa	With Pindah Basa
Excel for stock, another app for invoices, WhatsApp for approvals	One menu, one product list, one set of customers
Re-typing the same order into warehouse and finance	Buy → receive → sell → pay updates automatically
“Who has the latest numbers?”	Live dashboards from the same data
Switching products as you grow	Turn modules on as you need them

You only switch on what you need. A corner shop and a hospital share the same foundation — different menus, same platform.

2. The map of the platform

┌─────────────────────────────────────────────────────────┐
│  BASICS (everyone)                                      │
│  Sign-in · Organisation · Dashboard · Settings · Help   │
├─────────────────────────────────────────────────────────┤
│  CORE TRIO (most trading businesses)                    │
│  Procurement  →  Inventory & Stock  →  Accounting       │
├─────────────────────────────────────────────────────────┤
│  INDUSTRY MODULES (add when you need them)              │
│  Clinic / Hospital · Pharmacy · School · Insurance      │
│  Logistics · Agriculture & Feed · Projects · Assets     │
│  HR & Payroll · CRM                                     │
├─────────────────────────────────────────────────────────┤
│  SHARED TOOLS                                           │
│  Documents · Forms · Chat · Mobile Scanner · Analyst    │
└─────────────────────────────────────────────────────────┘

What stays shared: products, customers/patients, suppliers, staff logins, and money records. Enter once — use everywhere.

3. Sample workflows (how a normal day looks)

A. Buy → Stock → Sell → Pay (retail & wholesale)

The heartbeat of any trading business.

Staff request     Manager approves     Order to supplier
      │                  │                     │
      ▼                  ▼                     ▼
 Requisition  →   Approval  →   Purchase Order  →  Goods arrive
                                                      │
                                                      ▼
                                              Stock quantity ↑
                                                      │
                         ┌────────────────────────────┘
                         ▼
              Cashier sells (POS) or invoice credit customer
                         │
                         ▼
              Stock ↓ · Money recorded · Reports update
                         │
                         ▼
              Supplier invoice matched (3-way) → Pay supplier

What the buyer cares about: no double entry; stock and cash stay in sync; approvals leave a clear trail.

B. Clinic / hospital visit (healthcare)

Reception books patient  →  Clinician consults & notes
         │                           │
         ▼                           ▼
   Appointments / wards        Labs, theatre (HMS)
         │                           │
         └───────────┬───────────────┘
                     ▼
              Pharmacy dispenses (batch + expiry)
                     │
                     ▼
         Stock ↓ · Bill / medical aid · Accounting

Optional add-ons: home delivery of medicines; insurance claims; HR for clinical staff.

C. School term (education)

Enrol learner → Classes & subjects → Attendance & marks
                      │
                      ▼
               Report cards generated
                      │
        ┌─────────────┼─────────────┐
        ▼             ▼             ▼
   Fee invoices    Teacher HR    Parent CRM
   (Accounting)    (Payroll)     (follow-ups)
        │
        ▼
   Optional: school buses (Logistics)

Built with Zimbabwe primary/secondary structures in mind (grades, forms, terms).

D. Insurance broker deal

Client submission → Quote → Policy issued → Renewals
                           │
                           ▼
                    Claims & evidence (Documents)
                           │
                           ▼
              Premiums & commissions (Accounting)
                           │
                           ▼
              Ask Analyst: “What renews in 30 days?”

E. Delivery / fleet day (logistics)

Client order → Assign driver & vehicle → Trip on map
                      │
                      ▼
              Proof of delivery → Invoice in Accounting

Pharmacy home delivery uses the same delivery thinking for medicines.

4. Industries — how they typically use Pindah Basa

Industry	Day-one modules	What success looks like
Retail / wholesale / distributor	Stock · Accounting · Procurement	Buy, receive, sell, and pay without spreadsheet chaos
Pharmacy	Stock · Accounting · Pharmacy	Dispense with batch/expiry; till and stock stay aligned
Clinic	Clinic · Pharmacy · Stock · Accounting	Patient → consult → dispense → bill in one place
Hospital	HMS · Pharmacy · Stock · Accounting	Wards, theatre, pharmacy, and billing on one platform
School	Frame (School) · Organisation	Marks and reports first; fees, HR, CRM as you grow
Insurance broker	Insurance · Accounting · Documents	Submissions to claims without losing paper trails
Feed manufacturer	Agriculture · Stock · Procurement	Formulas tied to real raw materials and purchasing
Transport / delivery	Logistics · CRM · Accounting	Trips, drivers, clients, and invoices connected
Workshop / field service	Projects · Assets · Accounting	Job cards, equipment, and billing together
Growing SME (any sector)	Core trio + HR + CRM	Trade first; people and pipeline when ready

Rule of thumb: start narrow, prove the workflow, then switch on the next module — same product, no migration drama.

5. Buyer's guide — choose with confidence

Step 1 — Name your pain (pick the top 2)

Stock and sales numbers never match
Approvals and purchases live in email/WhatsApp
Invoices and expenses are late or incomplete
Industry work (patients, learners, policies, trips) sits outside finance
Too many passwords and duplicate customer lists
Owners cannot see a live picture of the business

Step 2 — Match pain to a starter pack

If your pain is mainly…	Start with
Buying and selling goods	Procurement + Stock + Accounting
Dispensing medicines	Pharmacy + Stock + Accounting
Seeing patients	Clinic or HMS (+ Pharmacy if you dispense)
Running a school	Frame (+ Accounting for fees)
Broking insurance	Insurance + Accounting + Documents
Moving goods/people	Logistics + Accounting (+ CRM)
Formulating feed	Agriculture + Stock + Procurement

Step 3 — Ask us (or yourself) these buyer questions

How many people will sign in? (cashiers, teachers, nurses, managers)
Do we sell over the counter, on credit, or both?
Do we need industry screens on day one, or only after stock and money work?
Who approves purchases and who sees financial reports?
Cloud now, or do we need on-premise / hybrid later?
Which reports must the owner see every Monday morning?

Step 4 — What “good” looks like in 30 days

Week	Focus
1	Organisation set up · users & roles · modules on · company branding
2	Products, warehouses, chart of accounts, payment methods
3	First live workflow (POS, receive stock, or enrol learners / book patients)
4	First clean report (P&L, stock on hand, or school/clinic dashboard)

Step 5 — How to buy / next action

Visit basa.pindah.org and explore the live platform.
Email admin@pindah.org with your industry and starter pack from the table above.
Book a short demo focused on your workflow (not every module).
Go live with a small team; expand modules as confidence grows.

Group	Modules (plain terms)
Basics	Core platform, sign-in & security, organisation, dashboard, account settings
Money & goods	Inventory & stock, accounting & sales (POS, invoices, reports), procurement
People & sales	HR & payroll, CRM (leads, pipeline, cases)
Healthcare	Clinic, hospital (HMS), pharmacy, pharmacy home delivery
Education	School (Frame) — learners, marks, reports, attendance
Insurance	Submissions, quotes, policies, renewals, claims
Operations	Logistics, projects & job cards, assets, agriculture & feed
Helpers	Documents, forms, chat, mobile barcode scanner, Analyst (ask in plain language), in-app guides

Detailed how-tos for each module live in this same documentation folder (and inside the product Help panel).

7. Why buyers choose one ERP over many apps

Separate tools	Pindah Basa
Same order typed twice	One purchase flow from request to payment
Pharmacy stock ≠ till	Dispense and sale update stock and money together
School marks ≠ fees	Same learner for academics and billing
Policies in spreadsheets	Full policy and claim history in one place
No single “truth”	Dashboards and Analyst read live data

One-page cheat sheet for decision makers

WHO IT'S FOR     Owners & teams tired of fragmented tools
WHAT IT IS       Modular ERP — switch on only what you need
CORE VALUE       Connected stock, money, people & industry work
START HERE       Match your industry row in Section 4
PROVE IT         One live workflow in 30 days (Section 5)
TRY / BUY        basa.pindah.org  ·  admin@pindah.org

Pindah Basa is published by Pindah Private Limited — pindah.org · Platform: basa.pindah.org

For deep technical guides, open the matching module file in this folder (for example accounting.md, hms.md, school.md). This full tour is the buyer-facing overview.